13390 - Senior Domestic Assistant

University of Edinburgh; City of Edinburgh; On-site; GBP 24,000 - 29,000; Part time

Job summary

A UK educational institution is seeking a part-time Senior Domestic Assistant to ensure high cleaning and housekeeping standards across its properties. You will maintain cleanliness in bedrooms, bathrooms, kitchens, and communal areas while managing daily workloads and overseeing the team’s service delivery. Flexibility is required, particularly during the busy summer months, to meet the demands of a hospitality environment. This role suits individuals with a strong customer focus and a commitment to maintaining high standards.

Qualifications

• Previous experience in cleaning, housekeeping or hospitality required.
• Excellent organisational skills to manage tasks and team.
• Outstanding communication and customer service skills necessary.

Responsibilities

• Ensure cleanliness and maintenance of accommodation.
• Allocate daily workloads and monitor standards.
• Prepare rooms to hotel standards during summer period.

Skills

Cleaning experience

Customer service

Organisational skills

Attention to detail

Communication skills

Job description

Job Details

Grade UE02: £24,547 per annum pro‑rata as part‑time
Accommodation, Catering and Events/Property Team/Pollock Halls of Residence, 18 Holyrood Park Road, Edinburgh, EH16 5AY
Part‑time: 30 hours per week
Open‑ended (permanent)

The Opportunity

This is a fantastic opportunity to join our busy property team. We are looking for positive and committed people with a strong customer focus to help maintain high cleaning & housekeeping standards across our accommodation.

As a Senior Domestic Assistant, you will play a vital role in ensuring our spaces are clean, welcoming, and well‑maintained. During the academic year, your focus will be on servicing bedrooms, bathrooms, kitchens, and communal areas. Over the summer (May–September), we operate as a hotel, and your responsibilities will include preparing rooms to hotel standards and managing linen distribution.

In addition to hands‑on cleaning duties, you will also support the team by helping to allocate daily workloads, monitor standards across our facilities, and help lead the team in delivering a flexible, customer‑focused service.

These roles require working weekends when required and specifically during our summer commercial period (May–September).

At all times flexibility is essential, as working patterns & locations may change in line with business needs.

Your skills and attributes for success

• Previous experience in cleaning, housekeeping or hospitality.
• Experience in task allocation or team supervision (desirable but not essential).
• Excellent organisational skills.
• Attention to detail and a positive attitude.
• Outstanding communication and customer service skills.