Deputy Store Manager - Visual Merchandiser

MARKS&SPENCER; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Deputy Store Manager for Visual Merchandising in Greater London. This role involves leading the visual merchandising strategy for Fashion, Home & Beauty, ensuring compliance, and developing high-performing teams. You will work closely with the Store Manager to achieve operational targets and create engaging customer experiences. The position offers a competitive benefits package in a dynamic and inclusive environment.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Training programmes for skill development

Access to wellbeing support

Charity volunteer day

Qualifications

• Experience in retail leadership, particularly in visual merchandising.
• Ability to balance creativity with commercial performance.
• Confident in fast-paced retail environments.

Responsibilities

• Lead the visual merchandising strategy for various product lines.
• Collaborate with the Store Manager to meet operational targets.
• Ensure compliance with safety and legal regulations.
• Utilize trading data for effective space and layout decisions.
• Develop high-performing teams and support store performance.

Skills

Visual merchandising skills

Leadership

Commercial focus

Team management

Data-driven decision-making

Job description

Deputy Store Manager - Visual Merchandising (Fashion, Home & Beauty)

As Deputy Store Manager for Visual Merchandising, you'll work alongside the Store Manager to deliver the retail plan while leading the creative direction for Fashion, Home & Beauty. You'll combine commercial focus with visual expertise to deliver layouts, displays, and customer experiences that drive sales and reflect the M&S brand. You'll also take responsibility for ensuring the store trades safely and legally at all times, with knowledge and oversight across every department.

What you’ll do:

• Lead the visual merchandising strategy for Fashion, Home & Beauty, ensuring brand standards are consistently met.
• Partner with the Store Manager to deliver commercial, operational, and people performance targets.
• Ensure the store trades safely and legally, meeting all compliance requirements.
• Use trading data and customer insight to make confident decisions on space, layout, and promotional execution.
• Coach and develop teams, building capability and fostering a high-performance culture.
• Maintain knowledge and oversight across all departments to support store performance.

Who you are:

• An experienced retail leader with strong visual merchandising skills.
• Commercially minded, with the ability to balance creativity and performance.
• Confident working at pace in a fast‑changing environment.
• Skilled at leading teams, managing performance, and using data to inform decisions.
• Knowledgeable across all store departments, with a focus on safety, legal compliance, and operational standards.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.

Please note this is a 12 month contract to cover maternity leave.