10278 - Business Manager to Deputy Director

Ministry of Justice; United Kingdom; Hybrid; GBP 41,000; Full time

Job summary

A governmental organization is looking for a Business Manager to support senior leaders in achieving organizational priorities. The role involves managing a team, overseeing budgets, and ensuring effective communication across the directorate. Ideal candidates will be organized, possess strong leadership skills, and have experience in stakeholder management. This position offers the chance to work in a dynamic environment with significant responsibilities.

Qualifications

• Proven experience in managing multiple demands.
• Ability to work with sensitive information and ensure confidentiality.
• Experience in building relationships with stakeholders.

Responsibilities

• Support senior leaders in driving organisational priorities.
• Manage a small team of Executive Assistants.
• Oversee directorate budgets and communication.

Skills

Organised

Confidentiality

Stakeholder management

Communication

Creativity in problem solving

Leadership

Job description

Overview

Role: Business Manager to Deputy Director

Business: Office of Public Guardian (OPG)

Location: National (requiring regular travel to OPG Birmingham and Nottingham offices)

Grade: HEO

Salary: £35,335-£37,847 National. £40,014-£42,859 London

Contract Type: Minimum Hours: Full time

Organisational Overview

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable.

Team Overview

We are recruiting for up to two Business Manager roles within OPG.

One role will support the Chief Operating Officer, who is responsible for the directorate who receive, register and amend LPAs, safeguard people with LPAs investigating any concerns of abuse and monitor people holding deputyships, including investigating any concerns about their decisions. This role reports to the Operations Capability Lead.

The other role will support up to two Strategy & Central Services Deputy Directors, who are responsible for Policy, Data, Performance, Assurance, People Services and Transformation and Change. This role reports to the Public Guardian’s Private Secretary.

Both roles offer a unique opportunity to work at the heart of the OPG, supporting senior leaders in driving forward our organisational priorities. These are stretching and high-profile positions where you’ll gain exposure to a wide range of projects and strategic initiatives. Whether supporting the Chief Operating or up to two Strategy & Central Services Deputy Directors, you’ll be joining OPG at a busy but exciting time as we focus on transformation and innovation. These roles offer scope for creativity, professional growth, and making a real impact.

Duties and Responsibilities

As a Business Manager, you will play a pivotal role in supporting senior leaders and enabling the smooth running of directorate priorities. Each Business Manager role will be nuanced based on the Deputy Director(s) you are supporting but the core responsibilities will include, but are not limited to:

• Provide a high-quality service for the Chief Operating Officer or Strategy & Central Services Deputy Director(s) by personally delivering key priorities and proactively resolving issues on their behalf.
• Line manage a small team of Executive Assistants and ensure effective day to day support required by the Chief Operating Officer or Strategy & Central Services Deputy Director(s) is managed within the team – e.g. inbox and diary management and commissioning papers and briefings.
• Develop a strong understanding of the Directorate remit and develop strong working relationships to act as a trusted advisor and sounding board to the Chief Operating Officer or Strategy & Central Services Deputy Director(s) and their leadership teams.
• Lead and coordinate directorate-level governance, ensuring smooth delivery of OPG core meetings and monitoring progress of actions.
• Lead internal directorate communications, including content development for blogs, staff update emails and all-staff calls, ensuring messaging is engaging and aligned with organisational goals.
• Oversee directorate budgets, liaising with Finance colleagues and contributing to key corporate outputs such as the Annual Report and Accounts.
• Build and maintain strong working relationships across OPG, MoJ, and wider Civil Service.
• Promote diversity, inclusion, and equality of opportunity in all aspects of your work and be a visible leader and role model by developing a team culture and environment of continuous improvement that supports the wider organisation to deliver.
• Additional responsibilities dependent on specific directorate, could include interpreting and communicating KPI’s and performance, acting as L&D budget holder and procuring bespoke training, and monitoring central HR systems.

Skills & Qualifications

Essential Criteria

• A highly competent, positive and organised person with proven experience in managing multiple demands.
• Ability to work with sensitive information and always ensuring confidentiality.
• Able to build relationships with multiple stakeholders at senior level with tact and diplomacy, capable of using initiative, working to a high standard and able to work as part of a team.
• A confident communicator, with confidence, energy, and enthusiasm with people at all levels across OPG and MoJ.
• An ability to think creatively and effectively use various technology tools and software to develop better ways of doing things.
• Ability to work without supervision and committed to give a high-quality performance in all aspects of the job.
• Excellent leadership and management experience