A leading technology company in Lille is looking for a Logistics Operations Manager to oversee local logistics operations, ensuring compliance with customs regulations, managing both B2B and B2C deliveries, and optimizing warehousing processes. The ideal candidate will have at least 3 years of experience in logistics, strong supplier management skills, and proficiency in logistics software.
Qualifications
Minimum 3 years’ experience in logistics or supply chain.
Strong knowledge of customs clearance and delivery processes.
Fluent in Chinese and French, with English as a working language.
Responsabilités
Manage import customs clearance processes and ensure compliance.
Plan and manage local transportation and delivery.
Oversee warehouse operations and inventory management.
Evaluate supplier performance and manage vendor relationships.
Analyze logistics KPIs and implement improvements.
Connaissances
Customs clearance
B2B logistics management
B2C delivery management
Supplier management
Cost optimization
Data analysis
Warehouse operations
Formation
Bachelor’s degree in Logistics or related field
Outils
WMS/TMS systems
Excel
Description du poste
Scope of Responsibility
End-to-end management of local logistics operations (Customs → Warehousing → Delivery);
Oversee both B2B large-scale fulfillment and B2C last-mile delivery;
Collaborate with HQ line-haul logistics team to ensure seamless end-to-end delivery;
Drive supply chain digitalization and process optimization initiatives.
Key Responsibilities
Customs & Compliance
Manage import customs clearance processes, ensuring compliance with local laws and regulations;
Supervise customs service providers, liaise with customs authorities, brokers, and government agencies, resolve issues quickly, and continuously improve clearance efficiency.
Local Transportation & Delivery
Plan and manage local transportation and delivery (B2B & B2C), ensuring service timeliness and customer satisfaction;
Optimize delivery routes and carrier collaboration models, working with procurement to reduce costs;
Ensure safe, on-time delivery of goods and proper management of Proof of Delivery (POD).
Warehousing & Inventory Management
Oversee warehouse operations, including receiving, storage, picking, dispatch, returns, and stocktaking;
Optimize WMS usage and processes to ensure accuracy and inventory turnover;
Ensure warehouse readiness to support timely stock availability.
Supplier Management
Manage customs, warehousing, and delivery vendors by setting clear objectives and conducting performance evaluations;
Collaborate with procurement to establish a supplier pool with defined efficiency and cost baselines.
Process Optimization & Data Analysis
Regularly analyze logistics KPIs (cost, lead time, fulfillment rate, customer satisfaction) and implement improvement actions;
Promote digital tools to enhance transparency and control, ensuring accuracy, timeliness, and reliability of operations.
Qualifications
Bachelor’s degree or above, preferably in Logistics, Supply Chain Management, or International Trade;
Minimum 3 years’ experience in logistics or supply chain, with background in cross-border e-commerce, retail, or manufacturing preferred;
Strong knowledge of customs clearance, local delivery, and warehouse management processes;
Hands-on experience managing both B2B and B2C logistics operations;
Strong supplier management, negotiation, and cost optimization skills;
Proficiency in WMS / TMS systems and data analysis tools (Excel / BI, etc.);
Demonstrated leadership and cross-functional collaboration skills;
Warehousing management experience is mandatory;
Fluent in Chinese and French, with English as a working language.
Nice to Have
Previous experience with leading 3PL / 4PL providers or multinational companies;
Familiarity with logistics regulations and last-mile delivery models in Europe / North America;
Professional certifications such as APICS CSCP / CLTD, PMP.
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