Teleseller

Technogym USA United States; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global fitness solutions provider in Paris seeks an Online Client Advisor. This role involves delivering a premium sales experience while managing interactions through various channels. Candidates should be passionate about fitness, possess outstanding sales skills, and be able to build long-term client relationships. The position offers full-time employment with responsibilities that include achieving sales targets and nurturing customer relationships.

Qualifications

• Preferred professional experience in providing high-quality service focused on client expectations and sales.
• Fluency in English required.
• Experience in sales and customer-oriented environments.

Responsabilités

• Achieve quarterly sales targets and fulfill lead generation activities.
• Manage inbound and outbound interactions with clients.
• Nurture the CRM database and ensure information accuracy.

Connaissances

Sales techniques

Communication skills

Customer relationship management

Teamwork

Problem-solving attitude

Formation

Bachelor's Degree

Outils

Salesforce

CRM management

Description du poste

Our Company

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health . By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Your Role

We are looking for an energetic and results-oriented Online Client Advisor who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience managing the interactions via phone chat email and through all the new remote devices. The Online Client Advisor serves as the first point of contact for clients seeking guidance on products and services. This role requires a blend of wellness knowledge and customer caring skills. This role is responsible for sales based on a multi-segment approach covering both B2C and B2B. Also is responsible for understanding the clients wellness goals recommending suitable products or services addressing concerns and ensuring a personalized supportive remote shopping experience. They track client progress provide motivational support and adjust recommendations based on feedback. Additionally they are adept at using digital communication tools and maintain up-to-date knowledge of the latest trends in fitness and wellness. Their goal is to foster a positive long-term relationship with the client contributing to their health journey and the brands this role Online Client Advisor plays a crucial part in selling Technogym products and services providing a premium customer experience understanding the customers needs and offering the best solution for their desires. You will handle all requests from new and / or existing customers and follow up on leads from marketing campaigns by creating a strong relationship (via call / email / chat).

Your Impact

• Guarantee the achievement of quarterly sales targets including also Digital Solutions.
• Fulfill lead generation activity aimed at increasing the customer base.
• Manage inbound interactions (for both B2B and B2C customers) delivering a unique selling experience while understanding customers needs and offering the right solution to ensure customer satisfaction.
• Manage outbound interactions to build a long-term relationship and generate new business opportunities.
• Support our Omnichannel strategy by creating business opportunities and scheduling visits in our physical locations and for Field Sales Team.
• Manage and nurture the CRM Database to ensure the information is accurate and up to date; collect and share adequate market feedback with the relevant departments.
• Oversee the process from order.

About You

Ideally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills caring approach and strong teamwork. You are cool-tempered and able to handle rejection.

What you should bring

• Preferred professional experience in providing a high-quality service focused on Client expectations and sales.
• Bachelors Degree ideally with business development experience and / or physical education study.
• Excellent (phone) sales techniques and communication interpersonal skills.
• Excellent written oral & listening skills.
• Experience in working in a team in sales and caring - oriented environments.
• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts.
• Long term customer relationship approach.
• Proactive enthusiastic & with a problem-solving attitude.
• Ability to identify process improvements.
• Fluency in English Knowledge of CRM management.
• Knowledge of Salesforce would be a plus.

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.

Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!

Employment Type: Full Time

Experience: years

Vacancy: 1