Technical Product Manager - Platform Services

Shift Technology; Paris; Hybride; EUR 60 000 - 85 000; Plein temps

Résumé du poste

A leading AI platform provider is seeking a Technical Product Manager in Paris to lead the development of platform services for fraud detection systems. This role focuses on infrastructure modernization, ensuring robust service design and effective integration across teams. Ideal candidates will have 2–5 years of experience and a solid understanding of platform concepts. The company offers a competitive benefits package including flexible working options and generous PTO.

Prestations

Flexible remote and hybrid working options

Competitive salary

Company equity

Mental health benefits

Generous PTO and paid holidays

Qualifications

• 2–5 years of experience in product or technical product management.
• Strong grasp of platform concepts like service boundaries and versioning.
• Ability to translate between engineering detail and business impact.

Responsabilités

• Define the roadmap and prioritization for infrastructure services.
• Work with engineering to address service scope and responsibilities.
• Collaborate with teams to ensure service integration and functionality.

Connaissances

Product management

Platform concepts

Cross-team alignment

Curiosity and leadership

Description du poste

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

We’re hiring a Technical Product Manager to lead the development of the platform services that underpin our fraud detection systems. This role sits at the core of our infrastructure modernisation effort; helping us scale faster, reduce operational complexity, and deliver more reliable and adaptable products to our clients.

You’ll be responsible for a suite of services that support teams across the company from core fraud detection logic to customer-facing applications. Your job is to ensure these services are robust, reusable, and aligned with real-world needs, with clear ownership, thoughtful boundaries, and a strong developer experience. You’ll also need to manage the balance between configurability and standardisation, identifying where flexibility empowers teams, and where consistency leads to better outcomes.

What You’ll Do...

Platform Product Management

• Act as Product Owner for your teams to define the roadmap and prioritisation for a wide range of infrastructure services
• Work with engineering to define service scope, responsibilities, and success criteria
• Collaborate with application and platform teams to ensure your services integrate cleanly and solve the right problems
• Help define SLAs, versioning, and adoption strategies

Delivery & Execution

• Ensure services are delivered iteratively, with clear documentation and rollout support
• Identify and mitigate risks related to performance, scale, or usability
• Track usage and feedback to continuously improve product quality and developer experience

Discovery & Alignment

• Partner with internal customers (e.g. fraud, platform, data) to understand needs and constraints
• Translate loosely defined problems into clear, actionable product requirements
• Proactively communicate plans, trade-offs, and decisions across technical and non-technical stakeholders

What You Bring...

• 2–5 years of experience in product or technical product management, ideally with infrastructure, platform, or internal tooling teams
• A strong grasp of platform concepts like service boundaries, versioning, observability, performance, and scale
• Ability to translate between engineering detail and business impact
• Comfort managing dependencies and driving alignment across teams
• Curiosity, structure, and a willingness to lead by example in how platform work is shaped and delivered
• Experience with fraud detection, document analysis, or security-related services is a plus

Interview Process

• Talent Acquisition
• Hiring Manager
• Engineering Manager
• Panel Case Study
• Chief Product Officer

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight :

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.