Technical Customer Support (France)

OSR Enterprises AG; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A technology solutions company is seeking a Technical Customer Support specialist to oversee technical customer-facing activities, including product deployment, training, and support. The ideal candidate must hold a BSc in Computer Science or Engineering and have over 3 years of experience in a customer-facing role, along with strong communication skills and knowledge of programming languages. This position also requires occasional international travel.

Qualifications

• 3+ years' experience in a customer-facing technical position.
• Ability to travel internationally 30% of the time.

Responsabilités

• Manage technical customer-facing activities such as product deployment and training.
• Provide customer support.

Connaissances

Interpersonal skills

Communication skills

Knowledge of C/C++

Knowledge of Java

Fluency in English

Formation

BSc. in Computer Science or Engineering

Outils

Linux

Description du poste

Overview

We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.

The right candidate should have various technical capabilities and customer-centric approach.

Requirements

Essential :

• BSc. in Computer Science or Engineering
• 3+ years' experience in a customer-facing technical position
• Knowledge of C / C++, Java, or similar programing languages
• Knowledge of Linux
• Excellent interpersonal and communication skills
• Ability to travel internationally 30% of the time
• Fluency in English

Advantages

• Knowledge of Automotive industry and experience
• Multi-disciplinary product experience
• Scripting and / or NoSQL DB knowledge
• Knowledge of RTOS (QNX, Integrity, etc.)
• Proficiency in speaking / writing in additional languages