Strategic Hotel Accounts Manager (French/English) – Hybrid

Planet payment; Paris; Hybride; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading payments solutions provider is seeking a Senior Account Manager to manage and grow relationships with strategic hotel customers across France. This role is vital in delivering long-term value through innovative hospitality software solutions. The ideal candidate should be fluent in French and English, possess strong knowledge of hotel operations, and have a customer-first mentality focused on retention and growth. The company offers a hybrid work model, emphasizing a dynamic and exciting work environment.

Qualifications

• Strong understanding of hospitality technology and operations.
• Experience in account and relationship management.
• Capacity to identify upsell and cross-sell opportunities.

Responsabilités

• Own and manage high-value hotel customer relationships.
• Drive customer retention through value delivery and business reviews.
• Lead renewal discussions and contract negotiations.

Connaissances

Fluent in French

Fluent in English

Understanding of hotel operations

Customer-first mindset

Description du poste

A leading payments solutions provider is seeking a Senior Account Manager to manage and grow relationships with strategic hotel customers across France. This role is vital in delivering long-term value through innovative hospitality software solutions. The ideal candidate should be fluent in French and English, possess strong knowledge of hotel operations, and have a customer-first mentality focused on retention and growth. The company offers a hybrid work model, emphasizing a dynamic and exciting work environment.