Store Director M - F - Luxury Brand H / F

Digital Staffing France; Paris; Sur place; EUR 100 000 - 125 000; Plein temps

Résumé du poste

A recruitment firm is looking for a Store Director in Paris. The role involves leading a team to deliver exceptional customer experiences and driving commercial performance in a premium retail environment. Candidates should have solid experience in commercial management, strong leadership skills, and a passion for client interaction. This position offers a strategic role in local business development along with a supportive work environment.

Qualifications

• Strong leadership and ability to inspire and engage teams.
• Solid experience in commercial management, performance analysis, and business steering.
• Proven expertise in premium client service and high-end sales.
• Strong organizational skills, attention to detail, and ability to prioritize.
• Passion for the field, client interaction, and knowledge sharing.
• Entrepreneurial mindset with an innovative and collaborative approach.

Responsabilités

• Lead and manage your team to deliver exceptional customer experience.
• Drive the store's commercial performance.
• Ensure impeccable service and hospitality at every stage of the client journey.
• Monitor and analyze key performance indicators.
• Proactively suggest organizational and process improvements.

Description du poste

POSITION OVERALL MISSION As the Store Director, you will act as a true ambassador of the brand. You will lead and manage your team with the objective of delivering an exceptional customer experience while driving the store's commercial performance. You will contribute to achieving the store's goals through rigorous operational management, dynamic team leadership, and strong field presence. You will BE responsible for business development, client loyalty, budget management, and team engagement. KEY RESPONSIBILITIES - Team Leadership & Development - Train, support, and motivate managers and staff in their individual and collective development. - Foster a performance-driven culture based on clear and achievable objectives. - Identify potential, ensure skill development, and establish succession plans. - Unite the team around a shared vision, encouraging collaboration and collective intelligence. - Promote a positive, supportive work environment. - Proactively suggest organizational and process improvements to enhance operational efficiency. - Business Management - Monitor and analyze key performance indicators (sales, conversion rate, average basket, etc.). - Drive sales and mobilize the team around business priorities. - Foster synergy between internal functions (sales, visual merchandising, stock, customer service, etc.). - Identify commercial growth levers and adjust strategies based on results and local opportunities. - Ensure adherence to the brand's commercial and pricing policies. - Customer Experience & Brand Representation - Ensure impeccable service and hospitality at every stage of the client journey. - Enhance the brand image by building lasting, personalized relationships with clients. - Contribute to the local presence of the store through events, partnerships, and network development. - Stay attuned to client expectations and share relevant feedback with support functions. - Operational & Administrative Management - Oversee the store's operational excellence : stock management, process compliance, and safety. - Ensure compliance with internal standards (HR policies, quality procedures, retail processes). - Manage the budget, analyze variances, and identify areas for continuous improvement. - Anticipate and manage risks (human, material, financial).

PROFILE Key Skills & Personal Attributes - Strong leadership and ability to inspire and engage teams. - Solid experience in commercial management, performance analysis, and business steering. - Proven expertise in premium client service and high-end sales. - Strong organizational skills, attention to detail, and ability to prioritize. - Passion for the field, client interaction, and knowledge sharing. - Entrepreneurial mindset with an innovative and collaborative approach. WORK ENVIRONMENT - Role based in-store within a renowned premium retail brand. - Cross-functional teamwork (sales, operations, visual merchandising, training). Strong customer exposure and a strategic role in local business development. ABOUT US Digital Staffing France is an HR consulting and recruitment firm. Beyond technical skills, we place great emphasis on behavioral competencies, which are key to professional fulfillment and successful integration within companies. These will BE assessed throughout the recruitment process. Your talent, motivations, and aspirations are our priorities to foster long-term employment. Interested in this opportunity? Apply now - we'll get back to you within 48 hours.