Senior Solutions Engineer

NetApp, Inc.; Paris; Hybride; EUR 80 000 - 100 000; Plein temps

Résumé du poste

A leading technology company is seeking a Senior Presales Engineer in Paris to drive customer satisfaction through tailored technical consultations and innovative solutions. You will collaborate with various teams to address customer technical needs and present solutions effectively. The ideal candidate should have a strong background in data management and hybrid cloud environments, possess exceptional communication skills in French and English, and be prepared to travel as needed. This role offers a hybrid work format and comprehensive benefits.

Prestations

Paid volunteer time-off

Comprehensive medical and dental plans

Educational assistance

Qualifications

• Minimum 15 years of success in the tech industry;
• Deep knowledge of NetApp solutions is a strong advantage.
• Exceptional communicator in both French and English.

Responsabilités

• Work closely with sales to understand customers' technical needs.
• Perform consultative selling for support and system solutions.
• Manage technology collaboration and support.
• Plan and conduct projects to support sales efforts.

Connaissances

Technical consultation

Data storage management

Client communication

Problem-solving

Hybrid cloud expertise

Description du poste

Job Summary

Join us as a Senior Presales Engineer and embark on an exhilarating journey where your technical prowess and unwavering dedication to customer satisfaction will redefine the art of technical consultation.
Collaborating with dynamic and diverse teams including Sales, Product Marketing, Services, and Engineering, you will shape a visionary strategy that unlocks unparalleled solutions for our valued customers. Immerse yourself in the intricacies of their business requirements, technical landscapes, and service histories, empowering you to unleash tailored and impactful business solutions that will leave a lasting impact.
If you're ready to revolutionize the world of presales engineering and be at the forefront of innovation, this role is your gateway to an exhilarating adventure filled with endless possibilities.

Essential Functions

• Work closely with sales as a consultant to understand customers and prospect’s technical needs related to a specific market or specific product.
• Perform consultative selling of optimum support and system solutions.
• Manage and evolve a comprehensive technology collaboration and support.
• Participate in customer evaluations and proof of concepts for deploying test systems.
• Plan, conduct and direct projects to support sales efforts and address future customer needs. Project plan includes costs, staffing, technical leadership and project evaluation.
• Keep apprised of all new product features and fixes.

Job Requirements

• Minimum of 15 years of success in the tech industry; deep knowledge of NetApp solutions a strong advantage.
• Expert in data storage, management, security, and hybrid/public cloud environments (AWS, Azure, GCP)
• Skilled at turning complex technical topics into clear, persuasive presentations for any audience.
• Proven track record in commercial prospecting and leading account portfolios as a technical orchestrator.
• Sharp listener—quick to decode client needs, even when not clearly expressed.
• Creative problem-solver, passionate about innovation and tech trends like AI and cybersecurity.
• True team player, thriving in collaborative, cross-functional environments.
• Exceptional communicator in both French (native) and English—written and spoken.
• Ready and willing to travel nationally and internationally as needed

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.