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A luxury fashion brand in Cannes seeks a full-time employee to provide exceptional customer service and maintain stock operations. The ideal candidate should have sales experience, strong organizational skills, and a standard of excellence in personal grooming and customer engagement. Responsibilities include building a client database, resolving complaints, and participating in promotional events.
Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
Demonstrating and reflecting the glamorous luxury lifestyle image of Jimmy Choo through customer service attitude, personal grooming, dress code and behaviour
Developing detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
Building, developing and maintaining your own client database to ensure repeat visits and customer loyalty
Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to store management
Playing an active role in replenishing stock according to company procedures and policies
Maintaining effective stock controls to ensure continued supply and record accuracy
Participating and supporting the team in stock takes as and when required
Attending and participating in all store meetings and training events as required, ensuring good communication is maintained
Participating in and representing Jimmy Choo during promotional events and activities
Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the store at all times
Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of store performance
Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase store performance and reach individual and store targets
Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
Communicating all potential health and safety issues to the Store Manager and complying with Jimmy Choo safety and security procedures
Supporting the Store Manager and Assistant Manager in any back‑of‑house and administrative operations as requested
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at
Required Experience: IC
Sales Experience, Customer Service, Organizational Skills, Communication Skills, Basic Math, POS, Retail Sales, Merchandising, Cash Handling, EPIC, Planograms, Stocking
Employment Type: Full‑Time
Experience: years
Vacancy: 1