Safari Tour Guide & Guest Experience Lead

Fossil Rim Wildlife Center; Arrondissement de Tours; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A non-profit wildlife center is seeking a Full Time Hourly Guest Experience Tour Guide to enhance guest satisfaction and deliver informative tours. The role requires strong customer service and organizational skills, with responsibilities including guiding tours, training new team members, and maintaining cleanliness. Flexibility is essential as the candidate must be available for weekends and holidays. The ideal applicant is at least 21 years old with a valid driver's license. Join us to help educate guests and promote conservation efforts.

Qualifications

• Demonstrated ability to provide professional and friendly customer service.
• Willingness to learn about environmental and conservation concepts.
• Ability to work independently and answer guest questions effectively.

Responsabilités

• Provide excellent service to guests both in-person and over the phone.
• Operate tour vehicles and deliver informative tours to guests.
• Assist in training new guest experience team members.

Connaissances

Customer service skills

Organizational skills

Communication skills

Knowledge of environmental and conservation concepts

Attention to detail

Description du poste

A non-profit wildlife center is seeking a Full Time Hourly Guest Experience Tour Guide to enhance guest satisfaction and deliver informative tours. The role requires strong customer service and organizational skills, with responsibilities including guiding tours, training new team members, and maintaining cleanliness. Flexibility is essential as the candidate must be available for weekends and holidays. The ideal applicant is at least 21 years old with a valid driver's license. Join us to help educate guests and promote conservation efforts.