Retail - Store Leader, Paris St. Germain

On; France; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A premium retail brand in France seeks a Store Leader to oversee operations and drive success at its Paris St Germain store. The ideal candidate will lead a team, optimize inventory management, and build community partnerships while fostering a positive store culture. The position demands a minimum of 5 years of retail experience, preferably in apparel or footwear. Join us to shape the future of retail and develop your career in a dynamic environment.

Prestations

Team-oriented environment

Personal self-care access

Support for physical and mental well-being

Qualifications

• 5+ years of experience in retail, ideally in premium apparel or footwear.
• Proven track record leading teams of 20+ members.
• Entrepreneurial mindset with a focus on continuous improvement.
• Fluent in English and French.

Responsabilités

• Lead a team to deliver exceptional customer experiences.
• Optimize inventory management and store performance.
• Foster a positive store culture and community partnerships.
• Monitor KPIs and implement solutions for improvement.

Connaissances

Team leadership

Customer service

Inventory management

Strategic planning

Communication

Description du poste

Overview

In this role, you will be a key driver of Paris. St Germain’s store success, leading a team to deliver exceptional customer experiences and operational excellence. As a Store Leader, you will be responsible for fostering a positive store culture, building strong community partnerships, and achieving business goals. Your responsibilities will include hiring and developing talent, optimizing inventory management, executing strategic product and merchandising plans, and championing retail innovation. This position offers the opportunity to lead a dynamic team, shape the store’s performance, and contribute to the growth of our brand. Join us to make a significant impact and grow your career in this exciting leadership role.

Your Mission

• Continuously embody and communicate our brand values and philosophy in every interaction, both with the team and customers, fostering a positive and inclusive store environment that reflects our commitment to excellence and innovation.
• Hire, train, coach and mentor Store Advisors, ensuring they are equipped with the skills and knowledge to deliver outstanding customer service and providing regular feedback and opportunities for growth to enhance their performance and career progression.
• Collaborate with the Talent team to oversee talent administration, including payroll, onboarding, career development, and recruitment.
• Establish and nurture external partnerships to enhance community engagement and strengthen the store's presence in the local market by leading initiatives and creating meaningful relationships that drive customer loyalty and brand advocacy.
• Take full ownership of store performance, driving business growth through strategic planning and execution by monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and implement solutions to achieve store targets.
• Oversee inventory management, ensuring optimized stock levels and seamless BoH (Back-of-House) operations that support efficient FoH (Front-of-House) customer service.
• Support the piloting, testing, and implementation of new retail solutions, staying ahead of industry trends and technological advancements.
• Champion innovation in the store, encouraging the team to embrace new tools and strategies that enhance the customer experience and operational efficiency.
• Execute the product strategy in collaboration with the sales planning and retail marketing teams to maximize the sales funnel.
• Oversee visual merchandising to ensure that product displays are engaging, on-brand, and drive customer interest and sales.
• Continuously assess and adjust merchandising tactics to align with store goals and seasonal trends.
• Perform additional duties as needed to support the store's operations and achieve business objectives, demonstrating flexibility and a solution-oriented mindset.

Embrace Company Values
The Team Spirit: Foster a collaborative and positive team environment.
The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your Story

• You bring 5+ years of relevant experience in retail, ideally with a premium apparel or footwear background.
• You have a proven track record in leading teams of 20+ members and driving high-revenue store performance.
• You have a proven ability to lead, inspire, and develop high-performing teams, fostering a collaborative and results-driven environment.
• You possess an entrepreneurial growth mindset, constantly seeking to challenge the status quo and drive continuous improvement.
• You have strong experience handling people-related topics, from developing talent to managing disciplinary situations.
• You excel in both verbal and written communication, effectively conveying ideas and information to diverse audiences.
• You are adept at navigating complex challenges and making sound decisions in a fast-paced, dynamic environment.
• You are fluent in English and French.

Meet The Team

In this role, you will lead a dynamic and passionate retail team dedicated to delivering exceptional and premium customer experiences while driving store performance. As a Store Leader, you will mentor and develop store management & staff members, guiding them to excel in customer service, sales, and operational excellence. Collaborating with regional retail management and cross-functional teams, you will work together to implement innovative strategies, optimize store operations, and build strong community connections. Your team’s success is your success, and together you will shape the future of our retail presence.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.