Remote French Customer Advisor for a Gaming Brand

Foundever; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global leader in the customer experience industry is seeking a French Customer Advisor to join their team. You will be responsible for providing outstanding support to customers of a leading gaming brand. Fluency in French and intermediate English is required. The role offers competitive wages, ongoing training, and a vibrant multicultural environment. This position allows remote work and is designed for those who thrive in dynamic situations and wish to develop their skills.

Prestations

Competitive wages and stability

Paid professional technical training

Monthly performance-based bonuses

Continuous learning opportunities

Qualifications

• Previous experience in Customer Service preferred.
• Must hold EU citizenship or valid work permit.
• Knowledge of customer service principles.

Responsabilités

• Respond efficiently and effectively to all customers’ enquiries.
• Develop and maintain a full technical knowledge of the client’s products.
• Accurately log all calls in line with procedures.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Excellent self-organizing skills

Calm attitude in every situation

Proactive approach

Ability to work under pressure

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A global leader in the customer experience industry is seeking a French Customer Advisor to join their team. You will be responsible for providing outstanding support to customers of a leading gaming brand. Fluency in French and intermediate English is required. The role offers competitive wages, ongoing training, and a vibrant multicultural environment. This position allows remote work and is designed for those who thrive in dynamic situations and wish to develop their skills.