Remote Customer Support Specialist

MCI; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading tech-enabled business services company based in France is looking for Remote Call Center Representatives. In this role, you will handle both inbound and outbound customer service initiatives, requiring prior call center experience and strong English proficiency. Key responsibilities include resolving customer issues and documenting interactions. The job offers various benefits, a flexible work environment, and opportunities for career growth.

Prestations

HMO Coverage plus a dependent

Dental Coverage

Free meal during training

Performance and loyalty bonuses

Employee shuttle services

Qualifications

• Must be 18 years or older.
• Previous call center experience.
• Work from home experience.

Responsabilités

• Handle inbound and outbound calls professionally and efficiently.
• Resolve customer issues on the first call.
• Accurately document interactions and process claims.

Connaissances

Strong command of English language

Typing speed of 20+ WPM

Excellent interpersonal skills

Troubleshooting skills

Formation

High school diploma or equivalent

Outils

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Windows operating systems

Description du poste

A leading tech-enabled business services company based in France is looking for Remote Call Center Representatives. In this role, you will handle both inbound and outbound customer service initiatives, requiring prior call center experience and strong English proficiency. Key responsibilities include resolving customer issues and documenting interactions. The job offers various benefits, a flexible work environment, and opportunities for career growth.