Remote Crypto Chat Support Specialist

SupportYourApp; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global Support-as-a-Service leader is seeking a Chat Support Consultant who will thrive in a multicultural environment. As a consultant, you will deliver outstanding customer support in crypto trading via live chat and email, while addressing inquiries and building lasting relationships. Requirements include being a native French speaker, possessing excellent English skills, and having at least 6-12 months of live chat support experience. Enjoy a remote work opportunity and join a team focused on personal development and flexibility.

Prestations

Remote work opportunity

Rewards for referring friends

Responsive leadership interested in your development

Qualifications

• At least 6-12 months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience.
• Personal computer with a stable internet connection.

Responsabilités

• Deliver outstanding customer support in crypto trading via live chat and email.
• Build strong and lasting customer relationships.
• Maintain up-to-date knowledge of the company’s trading platform.

Connaissances

Native French speaker

Excellent English communication skills (C1)

Live chat support experience

Strong analytical and problem-solving skills

Positive and proactive attitude

Outils

Salesforce CRM

Description du poste

A global Support-as-a-Service leader is seeking a Chat Support Consultant who will thrive in a multicultural environment. As a consultant, you will deliver outstanding customer support in crypto trading via live chat and email, while addressing inquiries and building lasting relationships. Requirements include being a native French speaker, possessing excellent English skills, and having at least 6-12 months of live chat support experience. Enjoy a remote work opportunity and join a team focused on personal development and flexibility.