Remote Benelux Customer Success Partner: Growth & Strategy

Lyric; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading enterprise AI platform is seeking a Customer Success Business Partner to enhance customer engagement and drive platform adoption. The role requires deep expertise in supply chain and strong program management skills. Responsibilities include leading business reviews, ensuring customer satisfaction, and identifying expansion opportunities. Candidates with 10+ years in Customer Success or Supply Chain Operations are preferred. The position is remote, with up to 25% travel expected within EMEA, offering an attractive mix of salary and benefits.

Prestations

Competitive salary and commissions

Equity options

Local benefits

Qualifications

• 10+ years of experience in customer-facing roles.
• Deep knowledge of supply chain domains.
• Excellent communication and relationship management skills.

Responsabilités

• Serve as primary contact for strategic customer accounts.
• Lead quarterly business reviews and success planning sessions.
• Monitor and improve customer health metrics and satisfaction.

Connaissances

Customer Success

Consulting

Supply Chain Operations

Go-to-Market Strategy

Stakeholder Management

Communication Skills

Description du poste

A leading enterprise AI platform is seeking a Customer Success Business Partner to enhance customer engagement and drive platform adoption. The role requires deep expertise in supply chain and strong program management skills. Responsibilities include leading business reviews, ensuring customer satisfaction, and identifying expansion opportunities. Candidates with 10+ years in Customer Success or Supply Chain Operations are preferred. The position is remote, with up to 25% travel expected within EMEA, offering an attractive mix of salary and benefits.