Partner Success Intern (French-speaking)

Via; Paris; Hybride; EUR 125 000 - 150 000; Plein temps

Résumé du poste

A tech company in transportation seeks a Partner Success Intern in Paris. This full-time internship involves managing partnerships, testing new product features, and providing high-quality support. Ideal candidates are university students fluent in English and French. A competitive salary of €15/hour is offered, along with meal vouchers and a supportive work environment focused on social good.

Prestations

Base salary of €15/hour

Meal vouchers through Swile

Lovely office in Saint Lazare, Paris

Qualifications

• Fluent in both English and French (C2 proficiency minimum).
• University student (at least 3rd semester).
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility.

Responsabilités

• Become an expert on Via: develop a nuanced understanding of our technology and best practices.
• Contribute to best-in-class quality assurance by testing new product features.
• Draft easy and clear product documentation in local language for partners.

Connaissances

Fluent in English

Fluent in French

Attention to detail

Problem-solving

Ability to manage multiple tasks

Formation

University student (3rd semester or higher)

Description du poste

Overview

Paris

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Partner Success Intern, you will work together with our Partner Success Team in Paris and provide on-going high quality support for our partners to make their services successful. In return, you will get a broad introduction to entrepreneurship, account management, technology management and on-demand mobility. You will work as part of a young start-up team and experience first hand the dynamics of the rapidly changing mobility industry. Your impact? Helping Via bring efficient, sustainable, and inclusive tech-supported transportation to a greater number of people.

This is a full-time internship for a period of at least 6 months. The position is based in Paris, where we work in a hybrid way. Previous work experience is recommended.

What You''ll Do

• Become an expert on Via: develop a nuanced understanding of our technology, use cases, and best practices
• Contribute to best-in-class quality assurance by thoroughly testing new product features for our partners before roll-out
• Draft easy and clear product documentation in local language to educate our partners
• Set-up marketing campaigns for our partners to increase ridership
• Analyze service performance data to support quarterly business reviews for our partners, and to provide partners with actionable recommendations to improve their service’s quality, efficiency, and growth.
• Build marketing materials to showcase our partners’ success stories

Who You Are

• Fluent in both English and French (C2 proficiency minimum)
• University student (at least 3rd semester)
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
• Meticulous and vigilant, with a high level of attention to detail
• Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions

What We Offer

• Becoming part of a company that was awarded for its commitment to social good:
  • We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
  • Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
• Base salary pay: €15/hour, which amounts to: €2,300 - 2,400 gross per month, based on a 40-hour week
• Access to meal vouchers through Swile
• A lovely office at the heart of Paris in Saint Lazare

Via is an equal opportunity employer.