NANTES - Fleet Care Manager (m/f/d)

roadsurfer; Nantes; Sur place; EUR 24 000 - 32 000; Plein temps

Résumé du poste

A leading campervan rental company based in Nantes is looking for a candidate to coordinate processes related to camper vans. Responsibilities include managing vehicle preparation, overseeing agent training, and ensuring quality standards. Candidates should have a relevant apprenticeship, excellent customer service skills, and be fluent in English and French. Join a dynamic team with a hands-on approach to delivering unforgettable camping experiences.

Prestations

Team spirit and events

Annual camper budget

Corporate discounts

Qualifications

• Fluent in English and French, with a class B driving license.
• Hands-on approach and willingness to tackle physical tasks.
• Strong organisational skills and resilience in problem-solving.

Responsabilités

• Coordinate all processes related to camper vans.
• Prepare vehicles for rental and oversee agents' technical management.
• Check returned camper vans for damage and report to headquarters.
• Contribute to training and ensure quality standards are met.

Connaissances

Customer orientation

Communication skills

Problem solving

Formation

Completed apprenticeship in car rental, tourism or similar

Description du poste

Why roadsurfer?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station.
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.
• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts.

The role - your passion

• You are responsible for the coordination of all processes related to our camper vans
• You are on board when it comes to the preparation of the vehicles
• You will also be responsible for the technical management and guidance of the agents who are assigned to the preparation of the vehicles
• If necessary, you will also be involved in training and proactively contribute to the training of the agents
• You keep an eye on our camper vans when they are returned after their holidays and check for any damage, report this to our Munich HQ and initiate the appropriate repairs
• Last but not least, you will ensure that our quality standards are met, especially with regard to the preparation of our camper vans

What You Need To Surf The Wave With Us

• You have successfully completed an apprenticeship, preferably in the areas of car rental, tourism or similar
• A high level of service and customer orientation and a friendly and open manner are a matter of course for you
• You are absolutely hands-on (so you don't have a problem getting your hands dirty) and have good communication skills
• You are a resilient problem solver and organisational talent
• You are fluent in English and French
• You have a class B driving licence

We look forward to receiving your application! If you have any questions, feel free to reach out to us at [e-mail], and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!