Medical Service Engineer France

Resourcing Life Science; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A healthcare resource management firm is seeking a Medical Field Service Engineer to oversee the installation, maintenance, and troubleshooting of medical equipment at customer sites. The role requires 2-3 years of relevant experience, excellent problem-solving skills, and fluency in English. The position involves significant global travel (70% of the time) to ensure compliance and customer satisfaction.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer.
• Minimum 2 years of experience in calibration, repair, validation, qualification for medical equipment.
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken.
• Availability to travel globally 70%.

Responsabilités

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions.

Connaissances

Troubleshooting

Problem-solving

Technical analysis

Customer assistance

Communication in English

Description du poste

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken
• Availability to travel globally 70%