Live Ops Community Manager – Gaming Growth Lead

MadBox; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A dynamic mobile gaming company in Paris is seeking an experienced Community Manager to enhance player relationships and support ongoing game operations. The role includes creating engagement strategies, managing community conversations, and collaborating with production teams to present player insights. Ideal candidates will have at least 3 years in community management within gaming, strong communication skills, and a passion for gaming. Join us to make our community thrive!

Qualifications

• At least 3 years of experience as a Community Manager in gaming.
• Experience working for a live service gaming production.
• Experience writing player-facing articles for video games.
• Autonomous and able to manage a one-person department.
• Passionate and meticulous with attention to details.
• Fluent English communication skills.

Responsabilités

• Establish a clear vision for Community Management.
• Define communication planning and strategy for Pocket Champs.
• Deliver engaging announcements across various channels.
• Nurture fan loyalty through direct involvement in discussions.
• Present actionable insights from player feedback to the production team.
• Empower Customer Support partners with player satisfaction policies.

Connaissances

Community Management

Gaming industry knowledge

Communication

Engagement strategy

Player feedback analysis

Social media management

Customer Support operations

Outils

Discord

Google Suite

Task tracking tools

Description du poste

A dynamic mobile gaming company in Paris is seeking an experienced Community Manager to enhance player relationships and support ongoing game operations. The role includes creating engagement strategies, managing community conversations, and collaborating with production teams to present player insights. Ideal candidates will have at least 3 years in community management within gaming, strong communication skills, and a passion for gaming. Join us to make our community thrive!