Lisbon-based Italian Customer Support Specialist

FH Collective Academy; Bordeaux; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate will be fluent in French and have good English skills, with a passion for delivering outstanding customer service. This on-site role offers a base salary of 1000€/month, performance bonuses, relocation packages, and health insurance. Enjoy career growth while living in the vibrant city of Lisbon.

Prestations

Health insurance (free after 6 months)

Meal & transport allowance

Relocation package: flight reimbursement and accommodation

Qualifications

• Fluent in French (C1/C2) & good English (B2).
• Excellent communication & empathy skills.
• Customer service experience is a plus.

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Description du poste

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate will be fluent in French and have good English skills, with a passion for delivering outstanding customer service. This on-site role offers a base salary of 1000€/month, performance bonuses, relocation packages, and health insurance. Enjoy career growth while living in the vibrant city of Lisbon.