IT Service Operations & Support Specialist

American President Lines; Marseille; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

A global shipping and logistics leader located in Marseille is seeking an experienced IT Infrastructure & Architecture Specialist to support its vessel systems roadmap. The role involves defining technical roadmaps, supporting IT projects, and optimizing server environments. The ideal candidate has over 10 years of IT experience, strong leadership skills, and a passion for innovation. This position offers a chance to work in a dynamic and evolving environment.

Qualifications

• 10+ years of experience in IT architecture, infrastructure, and software development.
• Experience in managing full-cycle software projects, from requirements gathering to deployment.
• Demonstrated leadership.

Responsabilités

• Assist in defining and maintaining the technical roadmap for vessel IT systems.
• Support cross-functional teams in the deployment of vessel-related IT projects.
• Participate in the setup and optimization of server environments.

Connaissances

IT architecture

Software development

Infrastructure management

Project coordination

Analytical capabilities

Negotiation skills

Description du poste

ID: 567364

Location: Marseille, FR

Overview

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Mission

We are seeking a versatile and experienced IT Infrastructure & Architecture Specialist to support the strategic alignment and technical coherence of our vessel and subsidiaries systems roadmap. This role will work closely within COE organization to ensure that all infrastructure and software components deployed across the fleet and subsidiaries are robust, scalable, and aligned with the company’s digitalization goals.

What are you going to do?

• Technical Roadmap Alignment: Assist in defining and maintaining the technical roadmap for vessel IT systems. Ensure consistency across architecture choices, infrastructure deployments, and software integrations. Help in design and validation phases for infrastructure and middleware solutions for vessel operations.
• Project Support & Coordination: Support cross-functional teams in the deployment of vessel-related IT projects. Coordinate with internal and external stakeholders to ensure smooth implementation and operational readiness.
• Infrastructure Oversight: Participate in the setup and optimization of server environments, including cloud-hosted and on-premise systems. Monitor and improve infrastructure performance, cost-efficiency, and reliability.
• Documentation & Standards: Draft technical specifications, architecture documents, and operational procedures. Promote best practices in software development, infrastructure management, and system integration.

Who are we looking for?

• 10+ years of experience in IT architecture, infrastructure, and software development.
• Experience in managing full-cycle software projects, from requirements gathering to deployment.
• Demonstrated leadership
• Familiarity with maritime or industrial IT environments is a strong plus.
• Very good negotiation and presentation skills.
• Soft Skills & Mindset: Autonomous and structured, with strong analytical capabilities. Excellent communication and stakeholder engagement skills. Ability to manage multiple priorities and work in a fast-paced, evolving environment. Passion for innovation and continuous improvement.
• Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines