IT NetworkSystem Administration apprentice

IDEMIA; Dijon; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading technology provider in Dijon is seeking an IT Support Specialist responsible for installing and maintaining operating systems, applications, and servers. The role requires troubleshooting issues among users, coordinating with internal support, and ensuring compliance with governance processes. Candidates should have strong skills in documentation and customer service. Join a dynamic team where your contributions will enhance the security and efficiency of transactions.

Qualifications

• Experience with operating systems and applications servers.
• Ability to troubleshoot and coordinate with internal support teams.
• Understanding of IT governance models and processes.

Responsabilités

• Install and maintain operating systems and network devices.
• Troubleshoot problems and coordinate with users and support teams.
• Document activities and ensure compliance with industry regulations.

Connaissances

Accounts Reconciliation

Customer Service

Documentation

Asp.Net MVC

Description du poste

Purpose

This role installs and maintains operating systems applications servers virtualization network devices and backup systems to ensure stable performance.

Key Missions

• Responds to the day-to-day business needs according with priorities
• Troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems
• Stays up-to-date on information technology and aligns it with IDEMIA and Divisions technology strategy
• Acquires installs and upgrades IT components licensing and software and manages inventory
• Ensures to follow governance model and processes (change management root cause analysis documentation etc.)
• Creates and maintains documentation related to their activities
• Ensures and supports Division standards about safety and security as well as industry and legal regulations
• Plans service availibity according to business requirements (this may include defining redundancy backup implementation)
• Executes simple day to day administration and networking tasks may support on complex tasks
• Performs patching and ensures the documentation is up to date
• Provide Level 1 and Level 2 IT support within the factory environment
• Works with the guidance of a more experience team member

Profile & Other Information

IDEMIA Secure Transactions a division of IDEMIA Group is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance IST is trusted by over 2000 financial institutions mobile operators automotive manufacturers and IoT providers worldwide.

Every day IST secures billions of essential transactions ensuring the highest levels of data protection and convenience.

Key Skills

Accounts Reconciliation,Collection,Customer Service,Drafting,Documentation,Asp.Net MVC