Ingénieur Support Commercial (H / F)

Edmund Optics; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading optics company is seeking a Product Support Engineer - French Speaker to provide technical assistance and manage customer inquiries. The ideal candidate should hold a Bachelor's degree in Science or Engineering, be fluent in French and English, and possess strong communication and problem-solving skills. Notably, this role offers a competitive salary and includes perks like a company pension scheme, extensive training, and a mobile working opportunity. The position is based in Lyon, France.

Prestations

Company pension scheme

Group accident insurance

Mobile working opportunity (1 day/week)

Extensive training and development offer

Subsidized gym membership

Jobbike

Company events

Qualifications

• Bachelor's degree in Science or Engineering.
• Fluent in both French and English.
• Proficient with MS Office applications.
• Strong communication and problem-solving skills.

Responsabilités

• Providing technical assistance and product recommendations.
• Handling customer inquiries for technical support.
• Collaborating with global teams and supporting marketing initiatives.

Connaissances

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Product Support Engineer - French Speaker (f / m / d)

Lyon, France

Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We're on the lookout for a

Product Support Engineer - French Speaker (f / m / d)

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and / or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Group accident insurance
• Mobile working opportunity (1 day / week)
• Extensive training and development offer
• Subsidized gym membership
• Jobbike
• Company events
• ...and a lot more!

Ready to dive into the world of optics with us? Apply now and let's shape the future together!

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.