Hotel Front Desk & Guest Services Specialist

Golden Entertainment; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A hospitality company in France is seeking a Front Desk Representative to ensure high levels of guest satisfaction. Responsibilities include checking in guests, assigning rooms, managing cash flow, and handling special requests and complaints. Candidates must have at least 6 months of experience in a similar role, strong communication skills in English, and a high school diploma. This position requires a proactive approach to guest service and compliance with company policies.

Qualifications

• 6 months experience in a similar role preferred.
• Proven experience providing high level of guest service.
• Ability to communicate in English, both written and verbal.

Responsabilités

• Check in guests and collect payment for transactions.
• Assign guest rooms according to policies.
• Handle special requests and complaints.

Connaissances

Guest service

Computer proficiency

Communication skills

Formation

High school diploma or equivalent

Description du poste

A hospitality company in France is seeking a Front Desk Representative to ensure high levels of guest satisfaction. Responsibilities include checking in guests, assigning rooms, managing cash flow, and handling special requests and complaints. Candidates must have at least 6 months of experience in a similar role, strong communication skills in English, and a high school diploma. This position requires a proactive approach to guest service and compliance with company policies.