French-Speaking Luxury Customer Experience Specialist

EU Best Jobs; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment firm is looking for a customer service professional in Strasbourg, France. Responsibilities include delivering exceptional customer service and managing customer feedback. Ideal candidates will have excellent French language skills, experience with premium brands, and strong interpersonal abilities. A Bachelor's degree is preferred. The position offers competitive salary, relocation support, and professional development opportunities.

Prestations

Relocation support including flight tickets and accommodation

Competitive monthly salary with 14 salaries per year

Health care benefits and discounts

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State-of-the-art working environment

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Manage customers and provide a premium experience.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Formation

Bachelors degree preferred

Description du poste

A leading recruitment firm is looking for a customer service professional in Strasbourg, France. Responsibilities include delivering exceptional customer service and managing customer feedback. Ideal candidates will have excellent French language skills, experience with premium brands, and strong interpersonal abilities. A Bachelor's degree is preferred. The position offers competitive salary, relocation support, and professional development opportunities.