French-Speaking Luxury Customer Experience Specialist

EU Best Jobs; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading customer service provider is seeking a Customer Service Representative in France. The role involves delivering exceptional support and managing customer interactions with professionalism and empathy. Candidates should be fluent in French and have good English communication skills, along with experience in luxury brands. The company offers competitive salary and relocation support to Greece, training, and growth opportunities.

Prestations

Complete relocation support

Competitive salary with 14 salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Relaxing break areas

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary to guarantee customer satisfaction.
• Manage customers with a premium experience.
• Collaborate with internal teams to resolve cases quickly.
• Consistently meet performance targets and quality standards.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Formation

Bachelors degree preferred

Description du poste

A leading customer service provider is seeking a Customer Service Representative in France. The role involves delivering exceptional support and managing customer interactions with professionalism and empathy. Candidates should be fluent in French and have good English communication skills, along with experience in luxury brands. The company offers competitive salary and relocation support to Greece, training, and growth opportunities.