French-speaking Customer Specialist - Relocate to Lisbon

Workster; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading BPO company is looking for a French-speaking Customer Advisor to start an exciting international career in Lisbon. This position offers a competitive salary and comprehensive relocation package, including flight tickets and accommodation. Responsibilities include supporting SMBs via various communication channels and delivering excellent customer service in both French and English. Ideal candidates should have strong communication skills, a customer-focused mindset, and be willing to relocate.

Prestations

Competitive salary based on experience

Monthly, quarterly, and holiday performance bonuses

Full relocation package

Full onboarding and training

Career development programs

Private medical and dental insurance

Life insurance

Flexible working hours

In-office gym

Qualifications

• Fluent in French (C2) and good English (B2 minimum).
• Willingness to relocate abroad.
• Strong communication skills and a customer-focused mindset.

Responsabilités

• Provide support to small and medium-sized businesses (SMBs) via live chat, email, and phone.
• Deliver professional customer service in both French and English.
• Assist users with tools and products to improve overall customer experience.

Connaissances

Fluent French (C2)

Good English (B2)

Strong communication skills

Customer-focused mindset

Goal-oriented

Proactive

Collaborative

Description du poste

Workster is partnering with a leading BPO company to recruit French-speaking Customer Advisor for an exciting opportunity in Lisbon, with a fantastic relocation package, including permanent company accommodation. This is a great chance to begin your international career in a dynamic and supportive environment.

Location: Lisbon

Languages Required: French (C2), English (B2)

What We Offer

• Competitive salary based on experience and performance
• Monthly, quarterly, and holiday performance bonuses
• Full relocation package: flight ticket, airport pickup and long-term accommodation
• Full onboarding and training for the company and project
• Career development programs and specialized training
• Portuguese language lessons
• International Mobility Program
• Supportive, creative, and multicultural team

Additional Benefits

• Private medical and dental insurance
• Life insurance
• Subsidies for language courses and professional training
• In-office gym
• Flexible working hours and possibility to work remotely
• Holiday gifts and social benefits
• Computer and mobile phone for personal use
• Coffee, tea, and beverages at the office

Your Responsibilities

• Provide support to small and medium-sized businesses (SMBs) via live chat, email, and phone
• Deliver professional customer service in both French and English
• Support customers both pre- and post-sales for self-service products
• Assist users with tools and products to improve overall customer experience
• Identify common issues and trends and help advertisers resolve them

Requirements

• Fluent French (C2) and good English (B2 minimum)
• Willingness to relocate abroad
• Strong communication skills and a customer-focused mindset
• Goal-oriented, proactive, and collaborative
• European Citizenship or Residence Card for Portugal

Recruitment Process

• Phone interview with Workster recruiter
• Online language test (French and English)
• Interview with the HR company
• Final interview with the client

This is your opportunity to begin an exciting international career in customer support in Portugal.