French-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A recruitment agency is looking for a Customer Expert to ensure customer satisfaction in a remote role based in Greece. The ideal candidate will have fluency in French and strong English communication skills. You will assist customers via phone, chat, and email while maintaining professional relationships. Competitive salary and relocation support is provided, including accommodation and flight expenses.

Prestations

Relocation support including flight tickets

Health care benefits

Competitive monthly salary

Free Greek language courses

Qualifications

• Fluency in French is a must.
• Very good communication skills in English (B2 level).
• Exceptional communication & soft skills required.

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

English B2 level

Exceptional communication skills

Problem-solving skills

Computer knowledge

Multitasking

Team player

Description du poste

Position : Customer Expert

Work model : Remote in Greece

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem‑solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece; we cover flight tickets, expenses, 2 weeks hotel accommodation (including breakfast) and support with the house‑searching process (all at no cost to you)
• Competitive monthly salary, 2 extra salaries per year, monthly performance bonus; Sundays and public holidays paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

• Acting
• Anti Money Laundering
• Electrical Designing
• Marketing & Promotions
• Dsp
• Immigration

Employment Type : Full Time

Experience : years

Vacancy : 1