(French-speaking) Customer Experience Associate Lisbon, Portugal

Cbtalents; Paris; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

An international customer service company is seeking a French-speaking Customer Experience Associate in Lisbon, Portugal. This role involves handling customer inquiries and delivering excellent service in a dynamic, multicultural environment. Candidates must be fluent in French, have good English communication skills, and be willing to relocate to Portugal. A competitive salary and relocation package are offered.

Prestations

Competitive salary

Relocation package

Full training provided

Career growth potential

Qualifications

• Fluent in French and good communication in English.
• Strong problem-solving abilities.
• Customer service experience is a plus.

Responsabilités

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service ensuring a positive customer experience.

Connaissances

Fluent French (C1/C2)

Good English communication skills (B2)

Excellent problem-solving and communication skills

Description du poste

Overview

(French-speaking) Customer Experience Associate Lisbon, Portugal – Job Openings

Are you a French speaker looking for an exciting opportunity abroad? We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Qualifications

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent problem-solving and communication skills
• Willingness to relocate to the Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

Benefits

• Competitive salary and performance-based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential