French-Speaking Customer Advisor in Sunny Portugal (Relocation Support)

Cross Border Talents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is seeking a Customer Service Advisor fluent in French to join their international team in Portugal. This role involves handling customer queries via various communication channels while providing accurate assistance. Applicants should possess strong communication skills and a willingness to relocate, as flight reimbursement and accommodation options are provided. The position also includes a full-time contract, attractive salary, and opportunities for career progression in a friendly environment.

Prestations

Flight reimbursement (up to 400 after 6 months)

Studio in Lisbon or Porto (280/month incl. bills)

Paid training

Health & wellness initiatives

Social events

Qualifications

• Fluent/C2 French and good command of English.
• Ability to handle customer queries effectively.
• Experience in customer service or hospitality is preferred.

Responsabilités

• Handle customer queries via phone, chat & email in French.
• Provide accurate information and resolve issues.
• Log cases in CRM systems and follow up.

Connaissances

Fluent/C2 French

B2 English proficiency

Strong communication skills

Problem-solving skills

Description du poste

A leading customer service provider is seeking a Customer Service Advisor fluent in French to join their international team in Portugal. This role involves handling customer queries via various communication channels while providing accurate assistance. Applicants should possess strong communication skills and a willingness to relocate, as flight reimbursement and accommodation options are provided. The position also includes a full-time contract, attractive salary, and opportunities for career progression in a friendly environment.