French speaking Customer Advisor in Lisbon w/ Welcome Bonus & Relocation

Elemental Insights; Nantes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A customer support company is seeking a French-speaking Customer Delight Representative based in Portugal. The role involves handling inquiries and resolving issues to ensure a positive client experience. Ideal candidates will be fluent in French and have strong English skills. Relocation support, a signing bonus, and accommodation options are offered for eligible candidates.

Prestations

Relocation support for international candidates

€1,000 to €2,000 signing/welcome bonus

Option to have accommodation included

Qualifications

• Fluent French and strong English skills required.
• Excellent communication and problem-solving capabilities.
• Attention to detail in troubleshooting basic technical issues.

Responsabilités

• Handle inquiries and resolve issues via email and phone.
• Ensure a smooth, positive experience for clients.

Connaissances

Fluent French (C2)

Strong English (B2)

Excellent communication skills

Problem-solving skills

Attention to detail

Description du poste

Overview

Join our team as a French-speaking Customer Delight Representative and play a key role in delivering outstanding support to our French-speaking customers. You’ll handle inquiries, resolve issues efficiently via email and phone, and ensure a smooth, positive experience for every client.

Location: Lisbon or Porto, Portugal

Relocation package available for applicants outside Portugal

Work type: On-site

What We’re Looking For

• Fluent French (C2) & Strong English (B2)
• Excellent communication & problem-solving skills
• Attention to detail & ability to troubleshoot basic technical issues
• Ability to work independently in a fast-paced environment
• EU Citizenship

We have available vacancies for

• Customer Support
• Order Support
• Sales
• No previous experience required – just bring your enthusiasm and willingness to learn!

This offer includes:

• Relocation support for international candidates
• €1,000 to €2,000 signing/welcome bonus
• Option to have accommodation included

Please upload your CV in English!