French & English Travel Support Specialist - Remote

Cross Border Talents; À distance; EUR 24 000 - 36 000; Plein temps

Résumé du poste

A multinational client in Lille is seeking French-speaking Customer Care Specialists to provide top-notch support for an online travel platform. In this role, you will handle inquiries via phone, chat, and email, assist with reservations, and ensure customer satisfaction. Proficiency in French (C2) and good English (B2) are required, along with strong communication skills. The position offers a remote option for candidates already in Greece, and relocation support for those moving to Athens.

Prestations

Flight tickets reimbursement with first salary

3 weeks of free hotel accommodation

Up to 300 euros relocation support

Qualifications

• Fluency in French is required; English must be at least B2 level.
• Candidates should possess strong communication and problem-solving skills.
• A customer-oriented attitude is essential in this fast-paced environment.

Responsabilités

• Deliver professional customer support in French and English.
• Handle inquiries regarding reservations, cancellations, payments, and account issues.
• Guide customers through online processes and ensure seamless problem resolution.

Connaissances

Fluency in French (C2+)

Good command of English (B2)

Strong communication skills

Problem-solving skills

Customer-oriented attitude

Description du poste

A multinational client in Lille is seeking French-speaking Customer Care Specialists to provide top-notch support for an online travel platform. In this role, you will handle inquiries via phone, chat, and email, assist with reservations, and ensure customer satisfaction. Proficiency in French (C2) and good English (B2) are required, along with strong communication skills. The position offers a remote option for candidates already in Greece, and relocation support for those moving to Athens.