French Customer Support for Facebook - Lisbon Relocation

FH Collective - Academy; Besançon; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is looking for a Customer Support role, assisting French-speaking users with their inquiries regarding the Facebook project. This position, based in Portugal, includes a robust relocation package with company accommodation, language lessons, and career development opportunities. Ideal candidates are fluent in French and possess good English skills, with strong communication and customer service focus. If you seek a stable career opportunity in a modern work environment, this role could be for you.

Prestations

Fully furnished accommodation

Meal allowance

Private Health & Life Insurance

Free language lessons

Career development opportunities

Qualifications

• Fluency in French at C2 level is mandatory.
• Ability to communicate in English (B1+/B2) for internal purposes.
• Previous experience in customer service is a plus but not required.

Responsabilités

• Manage customer interactions via phone, email, and chat.
• Provide accurate information and troubleshooting support.
• Document cases through internal systems.
• Ensure a positive user experience through clear communication.

Connaissances

C2 level French

B1+/B2 English

Strong communication skills

Problem-solving skills

Customer focus

Description du poste

A leading customer service provider is looking for a Customer Support role, assisting French-speaking users with their inquiries regarding the Facebook project. This position, based in Portugal, includes a robust relocation package with company accommodation, language lessons, and career development opportunities. Ideal candidates are fluent in French and possess good English skills, with strong communication and customer service focus. If you seek a stable career opportunity in a modern work environment, this role could be for you.