French Customer Service Representative - Relocate Abroad

Cross Border Talents; Lens; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is hiring a French Customer Service Representative to provide high-quality support for an international brand in Portugal, Greece, or Bulgaria. This role requires fluency in French and English, excellent communication and problem-solving skills, and a willingness to relocate. Benefits include competitive salary, relocation support, and professional development opportunities. Interested candidates must be valid EU citizens.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Qualifications

• Fluent in French and English, with strong communication skills.
• Customer-focused, with a positive and empathetic attitude.
• Basic computer literacy and familiarity with CRM tools.
• Must be an EU citizen and willing to relocate.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist with inquiries regarding products, orders, and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Problem-solving skills

Outils

CRM systems

Description du poste

Lens, France

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.