French Customer Advisor (Remote) – Growth & Training

Foundever; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading customer experience firm seeks a Customer Service Specialist for their French Customer Support team in Montpellier. This role requires proficiency in French and intermediate English, alongside previous customer service experience. Responsibilities include addressing customer enquiries and maintaining product knowledge. The company offers competitive wages, private healthcare, and a multicultural work environment. Join a dynamic team focused on learning and development while working in a supportive atmosphere.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning opportunities

Qualifications

• Must hold EU citizenship or a valid work permit.
• A calm and level-headed attitude is essential.
• Must be able to work under pressure to achieve deadlines.

Responsabilités

• Respond efficiently to all customers’ enquiries.
• Develop a full technical knowledge of client’s products.
• Maintain job-related administrative forms accurately.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Previous experience in Customer Service

Impeccable communication skills

Excellent self-organizing skills

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A leading customer experience firm seeks a Customer Service Specialist for their French Customer Support team in Montpellier. This role requires proficiency in French and intermediate English, alongside previous customer service experience. Responsibilities include addressing customer enquiries and maintaining product knowledge. The company offers competitive wages, private healthcare, and a multicultural work environment. Join a dynamic team focused on learning and development while working in a supportive atmosphere.