French Customer Advisor — Gaming Brand (Remote)

Foundever; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global leader in customer experience is seeking a Customer Service Specialist in Ivry-sur-Seine. This role requires fluent French (C1) and intermediate English (B1). Responsibilities include efficiently responding to customer enquiries, maintaining knowledge of products, and logging calls. The role offers competitive wages, private healthcare, and opportunities for career development in a multicultural environment.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning and career opportunities

Qualifications

• Experience in Customer Service preferred.
• Proactive approach and willingness to work independently.
• High-speed internet access suitable for remote work.

Responsabilités

• Respond efficiently to customer enquiries.
• Maintain technical knowledge of client’s products.
• Accurately log all calls and maintain administrative forms.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Impeccable communication skills

Excellent self-organizing skills

Ability to work under pressure

Knowledge of Microsoft Office Pack

Description du poste

A global leader in customer experience is seeking a Customer Service Specialist in Ivry-sur-Seine. This role requires fluent French (C1) and intermediate English (B1). Responsibilities include efficiently responding to customer enquiries, maintaining knowledge of products, and logging calls. The role offers competitive wages, private healthcare, and opportunities for career development in a multicultural environment.