Field Service Engineer

Elekta; Boulogne-Billancourt; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A MedTech company is seeking a Field Service Engineer to improve and save lives by providing solutions in Radiotherapy, Brachytherapy, and Neurosurgery. The role is home-based with travel across the Southwest region of France. Candidates should be fluent in French and proficient in English, possess a relevant degree, and have strong problem-solving skills. Competitive benefits include a company car and private medical insurance.

Prestations

25 holiday days/year + additional seniority days

Exceptional leave for special circumstances

Private Medical Insurance

Insurance coverage

Complementary and supplementary pension plans

Company Car

Qualifications

• Fluent in French and good in English (spoken, written, read).
• Minimum BTS or DUT in Electronics, Electrical Engineering, or Physical Measurements.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work independently and collaboratively in a dynamic environment.

Responsabilités

• Performing on-site and remote installations, planned and corrective maintenance.
• Supporting the remote support team (Intellimax).
• Ensuring customer satisfaction at assigned sites.
• Coordinating with the central scheduling team.
• Managing parts logistics as per Elekta SAS procedures.
• Preparing and validating intervention/installation reports.
• Reporting and documenting risks or defects during field operations.
• Maintaining all tools provided by Elekta SAS.

Connaissances

Fluent in French

Good in English

Strong problem-solving skills

Customer-focused mindset

Formation

Minimum BTS or DUT in Electronics, Electrical Engineering, or Physical Measurements

Description du poste

Overview

Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta. Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we are united by our dedication to improving, prolonging, and saving lives. We are looking for a Field Service Engineer to join our team in France, supporting our mission to provide cutting-edge solutions in Radiotherapy, Brachytherapy, and Neurosurgery.

What you’ll do at Elekta

Would you like to be part of our driven global team, where we aim to attract and invite the best competences to Elekta? We are offering you an exciting opportunity to join our Order Fulfilment & Service Organization.

This is a home-based role with travel across the Southwest region of France, and we are looking for candidates ideally based near Toulon or Marseille.

Responsibilities

• Performing on-site and remote installations, planned and corrective maintenance, and implementing Field Change Orders (FCOs).

• Supporting the remote support team (Intellimax) and contributing to its smooth operation.

• Ensuring customer satisfaction at assigned sites and those where you intervene.

• Coordinating with the central scheduling team and informing the Team Leader/head office about intervention timelines.

• Managing parts logistics: ordering, returning unused/defective parts per Elekta SAS procedures.

• Preparing and validating intervention/installation reports with customer representatives.

• Ensuring interventions are completed thoroughly and requesting assistance when needed.

• Reporting and documenting any risks or defects observed during field operations.

• Maintaining all tools provided by Elekta SAS (e.g., car, phone, laptop, maintenance equipment).

• Communicating significant technical or commercial information to relevant internal stakeholders.

• Adhering to Elekta’s Quality System procedures and work instructions.

What you bring

• Fluent in French and good in English (spoken, written, read).

• Minimum BTS or DUT in Electronics, Electrical Engineering, or Physical Measurements.

• Strong problem-solving skills and a customer-focused mindset.

• Ability to work independently and collaboratively in a dynamic environment.

We encourage you to apply even if you don’t meet every requirement—your unique skills and experiences might be exactly what we're looking for!

Why should you join Elekta?

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.

Benefits (France)

• 25 holiday days/year + additional seniority days

• Exceptional leave for special circumstances

• Private Medical Insurance

• Insurance coverage

• Complementary and supplementary pension plans

• Company Car

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and resume in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions, please contact the responsible Nidhi Pousette, [e-mail].

We are an equal opportunity employer

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.

About Elekta

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world. We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.