Dental CAD/CAM Tech Support Engineer

TechBiz Global GmbH; Nantes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading recruitment service provider is seeking a Technical Support Engineer in Nantes, France. The ideal candidate has substantial experience in the dental CAD/CAM industry and demonstrates strong problem-solving skills. Responsibilities include providing technical support for CAD/CAM systems, training clients on workflows, and collaborating with product teams. The role requires excellent communication skills and a customer-first attitude, along with a willingness to travel for on-site support.

Qualifications

• Experience in the dental CAD / CAM industry, ideally in technical support or engineering roles.
• Strong customer-first attitude and problem-solving skills.
• Ability to clearly communicate technical information to non-technical users.

Responsabilités

• Provide technical support for CAD / CAM systems and software.
• Train clients on dental CAD / CAM workflows.
• Collaborate with product and engineering teams to resolve issues.
• Maintain documentation of support cases and training materials.
• Act as a technical advisor during sales activities.
• Stay current with developments in digital dentistry.

Connaissances

Technical support for CAD / CAM systems

Problem-solving

Customer service

Communication of technical information

Outils

Millbox

WorkNC

Hyperdent

CNC milling machines

3D printers

Description du poste

A leading recruitment service provider is seeking a Technical Support Engineer in Nantes, France. The ideal candidate has substantial experience in the dental CAD/CAM industry and demonstrates strong problem-solving skills. Responsibilities include providing technical support for CAD/CAM systems, training clients on workflows, and collaborating with product teams. The role requires excellent communication skills and a customer-first attitude, along with a willingness to travel for on-site support.