Customer Success Catalyst: AI-Powered SaaS for Finance

Payflows; Paris; Sur place; EUR 40 000 - 50 000; Plein temps

Résumé du poste

A leading financial technology platform in Paris seeks a Customer Success Specialist to drive user adoption and satisfaction. You'll engage with customers, support onboarding, and identify growth opportunities. Ideal candidates are recent graduates or those with 1-2 years of relevant experience, strong communicators passionate about finance and AI. This role offers an excellent opportunity to grow into a Customer Success Manager position.

Qualifications

• Strong foundation in business, economics, finance, or engineering.
• Fluency in English; French is a plus.
• Passionate about finance, technology, and AI.

Responsabilités

• Guide users through best practices and help them unlock potential.
• Engage with customer teams regularly, providing proactive support.
• Collaborate with CSMs to identify upsell opportunities.

Connaissances

Strong academic foundation in business, economics, finance, or engineering

Excellent communication and presentation skills

Organised and process-driven

Comfortable with tools like Notion, HubSpot, and Excel

Strong sense of accountability

A fast learner

Formation

Recent graduate or 1–2 years of experience in SaaS, consulting, or customer-facing roles

Outils

Notion

HubSpot

Excel

Description du poste

A leading financial technology platform in Paris seeks a Customer Success Specialist to drive user adoption and satisfaction. You'll engage with customers, support onboarding, and identify growth opportunities. Ideal candidates are recent graduates or those with 1-2 years of relevant experience, strong communicators passionate about finance and AI. This role offers an excellent opportunity to grow into a Customer Success Manager position.