Customer Service Representative with French - relocation to Prague

Envista Holdings Corporation; Lyon; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A dental corporation is seeking a client support specialist to assist with order management and client communication primarily for the French market. This role requires strong problem-solving skills and proficiency in order processing through ERP systems. Located in Prague, Czech Republic, the role has a 4-day onsite requirement after the probation period. Relocation support is provided for eligible candidates.

Prestations

Relocation support

Qualifications

• Experience in order management and processing.
• Strong communication skills in English and French.
• Proficient in using CRM and ERP systems.

Responsabilités

• Support the French market and act as a point of contact for clients.
• Manage customer orders through ERP.
• Handle client complaints and requests via email or phone.

Connaissances

Order management

Client communication

Problem-solving

Outils

CRM systems

ERP software

Description du poste

This role is based in Prague, Czech Republic with 4days onsite requirement after probation period. Relocation support is included for this role.

Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.

What is your role going to look like?

• Together with team members you will be supporting French market
• Act as a primary point of contact for our clients and commercial teams
• Big part of your day will be order management- receiving, monitoring, and processing customer orders in ERP.
• You will also handle complaints or any other requests from our clients.
• You can expect receiving requests primarily via email (CRM) or phone.

Learn more about our Prague center here : www.envistaprague.com