Customer Experts for an Electronics Leader - French - Remote in Greece

Dila Recruitment; Paris; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading company is hiring for a Customer Support role to assist customers with inquiries regarding their devices and ensure a positive experience. The position offers relocation support to Greece, full training, and opportunities for professional growth. The successful candidate will need fluency in French and good technical skills.

Prestations

Complete relocation support to Greece

Health care benefits

Free online Greek language courses

State of the art working environment

Competitive salary with extras

Qualifications

• Fluency in French is essential.
• Need to be technically adept with basic troubleshooting.
• Excellent writing skills crucial for customer communication.

Responsabilités

• Respond to customer inquiries via email, chat & phone.
• Guide customers on device use and arrange repairs.
• Foster professional relationships to aid customer retention.

Connaissances

Fluency in French

Excellent writing skills

Good command of English

Technically adept

Capability of multitasking

Description du poste

• Responding to customers inquiries via e-mail chat & phone
• Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
• Work effectively as part of a team developing effective and supportive relationships with colleagues and management
• Be positive & proactive and have a desire for applying continuous improvement processes
• Provide and maintain a strong professional relationship with all customers and always show empathy
• Strive towards customers retention and loyalty fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements :

• Fluency in French
• Excellent writing skills
• Good command of English
• Technically adept (know your way around Windows shortcuts basic troubleshooting)
• Capability of multitasking

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process ( all at no cost to you)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration

Employment Type : Full Time

Experience : years

Vacancy : 1