Customer Care Specialist (Italian, French, English)

Trimble; France; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading logistics solutions provider in France is seeking a skilled customer service professional. The role involves addressing customer inquiries about the platform and assisting with administrative tasks. Candidates should be proficient in Italian, English, and French, with 2-3 years of experience in Customer Service. The company offers a supportive and dynamic work environment where innovation thrives. Interested candidates are encouraged to apply with their CV in English.

Prestations

Professional development opportunities

Friendly work environment

Qualifications

• 2 / 3 years of experience in Customer Service or Customer Care.
• Experience in software companies would be appreciated.
• Ability to use proficient Italian, English, and French in communication.

Responsabilités

• Analyze and answer customers' inquiries about the platform.
• Support customers with queries regarding invoices.
• Perform administrative tasks including problem analysis and training.

Connaissances

Proficient Italian

Proficient English

Proficient French

Fast technical comprehension

Organizational skills

Pro-activity

Reliability

Outils

Jira

MS Office Suite

Google tools

Description du poste

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You can find more information about Transporeon as an employer here.

Desired Qualities

• the willingness to participate in our mission to digitalise the logistics world by bringing modern solutions to the users, which significantly improve their daily work.
• proficient Italian, English and French with the ability to use them in verbal and written formal communication.
• 2 / 3 years of experience in Customer Service or Customer Care, experience in software companies would be really appreciated.
• fast technical comprehension, are comfortable with Jira, MS Office Suite and Google tools, and willing to learn more.
• high level of organizational skills, pro-activity, and reliability.

What We Offer

• diverse tasks autonomously solved in analyzing and answering customers’ inquiries about the usage of our platform Transporeon.
• supporting our customers with their queries regarding received invoices.
• administrative tasks such as problem analyses, information to our customers, training and small translations.
• a professional but fun work environment with friendly co‑workers.
• security of a successful and growing international company.
• friendly and fast recruitment process giving you a chance to show your abilities and motivation.

Application Details

If you are interested please apply with your CV in English.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

Join a Values‑Driven Team: Belong, Grow, Innovate.

At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

Trimble’s Privacy Policy

If you need assistance or would like to request an accommodation in connection with the application process, please contact [e-mail].