Compliance officer & Speak Up Analyst M/F

CMA CGM; France; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A global leader in shipping and logistics is seeking a Compliance & Speak Up Analyst to manage their whistleblowing system and ensure compliance with ethical standards. The ideal candidate will have 3 to 5 years of relevant experience in compliance or risk management, proficient skills in data analytics, and strong writing abilities. This role aims to promote a culture of ethics and transparency across the organization, contributing to effective investigation practices. Competitive opportunities are available in Paris or Marseille.

Prestations

Diverse work environment

Professional development opportunities

Work-life balance initiatives

Qualifications

• 3 to 5 years of experience in compliance or risk management.
• Strong command of data analytics tools required.
• Educational background in law, finance, or related fields.

Responsabilités

• Manage the operational aspects of the whistleblowing system.
• Monitor and follow up on investigations.
• Prepare quarterly committee reviews and reporting.
• Foster a culture of ethics and transparency within the organization.

Connaissances

Knowledge of compliance

Data analytics tools

Digital reporting tools

Excellent writing skills

Formation

Bachelor's or Master's degree related to compliance

Outils

Excel

QlikSense

Description du poste

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

This job can be based either in Paris or Marseille

YOUR ROLE

As part of the Group's legal obligations and commitments regarding ethics, human rights, environmental protection, and health & safety, a whistleblowing system is made available to employees and external stakeholders. The Compliance & Speak Up Analyst plays a central role in the operational management of this system, the assessment of reports, the coordination of investigations, the monitoring of corrective actions, reporting to internal governance bodies, and promoting a Speak Up culture.

WHAT ARE YOU GOING TO DO?

1. Operational management of the Speak Up / whistleblowing system

• Receive, analyze, and qualify incoming reports (ethics, environment, health & safety, human rights, HR...).
• Ensure completeness of submitted reports and guarantee confidential handling.
• Assign cases to investigation teams or designated department representatives (CMA, CEVA, other subsidiaries).
• Coordinate with external service providers when investigations are outsourced.
• Manage the closure of cases, ensuring all actions, documents, and evidence are complete and validated before closing.
• Ensure proper archiving of all files, in accordance with legal requirements, internal policies, and retention rules.

2. Investigation follow-up and internal coordination

• Monitor investigation timelines and follow up with the appropriate teams.
• Ensure required documentation is provided and kept up to date throughout the investigation process.
• Verify the implementation and relevance of corrective actions.
• Contribute to continuous improvement of the investigative workflow (e.g., integration of action tracking into the tool).

3. Reporting & analytics

• Prepare quarterly committee reviews, including analysis by region, case type, and trends.
• Produce dashboards, KPIs, and analytical summaries.
• Contribute to ESG / Compliance reporting, including quarterly presentations to the Executive Committee (COMEX).
• Support internal and external audits (including statutory auditors) related to compliance and whistleblowing processes.

4. Communication & Speak Up culture

• Contribute to internal communication regarding the whistleblowing system and ethical practices.
• Organize or relaunch awareness initiatives (e.g., Speak Up Days, workshops, events).
• Help foster a culture of ethics, transparency, and accountability across the Group.

5. Tool management & continuous improvement

• Support the consolidation and deployment of the whistleblowing system across all subsidiaries.
• Contribute to the functional optimization of the platforms (CMA, CEVA, Group platform).
• Propose enhancements to facilitate case analysis, investigation follow-up, case closure, and reporting.

WHO ARE WE LOOKING FOR?

Technical skills

• Knowledge of compliance, ethics, human rights, environmental and health & safety topics.
• Understanding of internal investigations and sensitive case management.
• Strong command of Excel and data analytics tools (e.g., QlikSense).
• Ease with digital reporting tools and whistleblowing platforms.
• Excellent writing skills and ability to structure complex information.

Soft skills

• Strong attention to detail, rigor, and organizational skills.
• Integrity, discretion, and strict respect for confidentiality obligations.
• Analytical mindset and ability to prioritize.
• Strong interpersonal skills and ability to interact diplomatically with various stakeholders.
• Proactivity, autonomy, and appetite for improving processes.

Education

• Bachelor's or Master's degree (Bac +3 to Bac +5 equivalent) related to compliance or risk management.
• Relevant educational backgrounds include:
  • Business school (Master's level)
  • IAE / Schools of Management
  • Risk management, internal control, finance / risk management
  • Compliance / ethics / ESG
  • Law / legal studies
  • Professional certifications in compliance, audit, ethics, or risk management (a plus)

You dispose of 3 to 5 years of experience in related fields, such as:

• Audit firms or compliance consulting firms
• In-house legal or compliance departments
• Internal control or risk management functions
• Internal audit or finance departments

Experience in an international or multi-entity environment is a strong asset.

Come along on CMA CGM's adventure !