CDI: Directeur(trice) des opérations - hébergement

Hyatt Corporation; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Un hôtel prestigieux à Paris recherche un(e) Directeur(trice) des opérations pour superviser toutes les activités de la Division Chambres. Le candidat idéal devra avoir au moins 5 ans d'expérience dans un poste similaire et des compétences avérées en gestion budgétaire. L'établissement offre un environnement dynamique et exigeant, visant à assurer une expérience client exceptionnelle.

Qualifications

• Minimum 5 ans d'expérience en tant que Manager de chambres, Directeur des opérations ou Assistant Directeur - Chambres.
• Expérience dans un environnement d'hôtel 4 ou 5 étoiles est un atout.
• Capacité à prendre des décisions rapides et efficaces.

Responsabilités

• Superviser toutes les opérations liées à la Division Chambres.
• Assurer une satisfaction élevée des clients.
• Gérer et analyser le budget pour tous les départements.

Connaissances

Gestion budgétaire

Analyse financière

Résolution de problèmes

Anglais courant

Connaissance du français

Description du poste

CDI : Directeur(trice) des opérations - hébergement

Hyatt Regency Hyatt Regency Paris Etoile France - Île - de - France - ParisHotel OperationsCorporate ExecutiveFull-timeReq ID : PAR007856Worldwide

Summary

Click to discover the capital's only skyscraper hotel located between the business district of La Défense and the Champs Elysées. The 995-room hotel is directly connected to the Palais des Congrès de Paris, with 36 modular meeting rooms, on-site or take-out catering (L'atelier, le Mayo and Mayo Market.) and a Bar on the 34th floor.

« We care for people so they can be their best »

Care comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch : colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment — engaged, fulfilled, and ready to take on the world.

Qualifications

Department : Rooms Division

Reporting to : General Manager / Hotel Manager

The Director of operations - Rooms is responsible for overseeing all operations related to the Rooms Division, including Front Office, Housekeeping, Concierge, Guest Relations and Engineering. The primary objective is to ensure an exceptional guest experience while optimizing revenue and operational costs.

Your strengths :

• Minimum 5 years’ experience in a role of Rooms Manager, Director of Operations or Executive Assistant Manager - Rooms
• Experience in a high-volume 4 or 5-star hotel environment is a strong wish
• Strong skills in budget management and financial analysis
• Solution-oriented mindset with the ability of making quick, effective decisions
• Fluency in English is essential; knowledge of French is a plus but not mandatory

Scope of responsibility :

• 995 rooms, team of 201 employees
• Supervising all departments within the Rooms Division : Front Office, Concierge, Housekeeping, Guest Relations and Engeneering
• Ensuring high levels of guest satisfaction and following up thoroughly on all accommodation-related issues
• Developing, managing, and analyzing the budget for all departments under your responsibility
• Fostering a positive and motivating work environment for team members and collaborating closely with other hotel departments (F&B, Marketing, Sales, Finance, etc.) to ensure synergy and operational efficiency

We are an equal opportunity employer and welcome applications from individuals with disabilities.