Back Office Clerk

Kronospan Mdf SL.; Marlenheim; Sur place; EUR 30 000 - 60 000; Plein temps

Résumé du poste

An innovative company is seeking a motivated individual to join their team in a dynamic role focused on customer service and sales support. This position offers the opportunity to work in a multinational environment, where you will be responsible for processing customer orders, ensuring high-quality service, and collaborating closely with various departments. With a commitment to professional development and an attractive remuneration system, this role is perfect for someone eager to grow their career while contributing to a family-like work atmosphere.

Prestations

Attractive remuneration system

Training program

Professional development opportunities

Family-like work environment

Qualifications

• Fluent in English; knowledge of other languages is a plus.
• Strong understanding of sales principles and customer service.

Responsabilités

• Process customer orders and provide follow-up support.
• Ensure high level of customer service and communication.

Connaissances

Fluent in English

Knowledge of other languages

Sales principles understanding

Customer service skills

Communication skills

Interpersonal skills

Outils

MS Office

Description du poste

Kronospan is a leading manufacturer of high quality wood-based panels. The company has operations in Europe, Asia and the USA. Kronospan manufactures wood-based panels at more than 30 sites worldwide and is represented in 27 countries. Our products are used in everything from flooring and furniture to timber-framed houses. In 2007 Kronospan SRB d.o.o. became as the second largest greenfield investment in Serbia a part of Kronospan.

Main duties and responsibilities

1. Customer orders processing: offer preparation, order acceptance, processing and follow-up support;
2. Preparation of loading list;
3. Ensuring high level of customer service;
4. Close cooperation with the external sales team, logistics, planning department and credit control;
5. Daily business communication via email and/or by phone.

Requirements

1. Fluent in English;
2. Knowledge of other language would be an advantage;
3. Good understanding of sales principles and customer service;
4. High motivation and commitment;
5. Good knowledge of MS Office;
6. Good communication and interpersonal skills.

What we offer

Interesting and challenging position within a multi-national corporation; to follow an adequate training program and gain extensive experience, improve your qualifications and professional development; to work in a family environment and benefit from an attractive remuneration system.

General information

Location

Lapovo

Reference

2025-12882