lavori in località Malaga (Spagna)
Copy of German Customer Support Advisor – Hotel Chain | Malaga, Spain
Work International
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Copy of German Customer Support Advisor – Hotel Chain | Malaga, Spain
Descrizione del lavoro
A leading hotel chain in Málaga is seeking a Dutch-speaking Customer Support Advisor. You will be the first point of contact for customers, handling inquiries and ensuring a seamless experience for hotel guests. The ideal candidate should have a native or bilingual level of Dutch and advanced English skills. This role offers fixed salary plus bonus, flexible hours, and an indefinite term contract with a probation period.
Servizi
Competenze
- Must have a valid NIE and NAF.
- Must possess a Spanish bank account.
- Ability to work 39 hours/week with alternating weekends.
Mansioni
- Handle incoming customer calls in Dutch, assisting with bookings and inquiries.
- Provide clear and professional communication to resolve customer issues.
- Ensure customer satisfaction by delivering excellent service.
- Handle a variety of customer queries, from booking confirmations to special requests.
Conoscenze
Are you a Dutch speaker with a passion for customer service and a love for travel? If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga , we want you on our team! As a Dutch Customer Support Advisor , you'll help guests from around the world with their inquiries and ensure they have the best stay possible.
About the Role :
We are looking for a Dutch-speaking Customer Support Advisor to join a renowned hotel chain in Málaga . You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.
What You’ll Do :
- Handle incoming customer calls in Dutch , assisting with bookings, inquiries, and support.
- Provide clear and professional communication to resolve customer issues.
- Ensure customer satisfaction by delivering excellent service.
- Handle a variety of customer queries, from booking confirmations to special requests.
What We’re Looking For :
What You’ll Get :
If you’re looking to work in a dynamic customer service role for a top hotel brand in Spain, this is the opportunity for you! Apply now and join our team in Málaga!
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