Waiter/Waitress - Four Seasons Resort Mallorca at Formentor

Four Seasons Hotels and Resorts; España; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Mallorca seeks a Waiter to provide exceptional dining experiences. Responsibilities include serving food and beverages, anticipating guest needs, and ensuring satisfaction. Candidates should have 1-2 years of experience in a similar role within a luxury hotel, strong communication skills, and a polished appearance. The role offers competitive salary and benefits, and requires adaptability to various service styles.

Servicios

Competitive Salary

Excellent Training and Development

Complimentary Accommodation at other locations

Discounts at hotel restaurants

Employee Meals

Formación

• One to two years of experience in a luxury hotel or resort.
• High level of understanding of service standards.
• Ability to remain composed in a fast-paced environment.

Responsabilidades

• Serve food and beverages in a timely manner.
• Anticipate guest needs and provide suggestions.
• Process payments and adhere to control procedures.
• Prepare and serve food and beverage items.

Conocimientos

Outgoing, engaging personality

Knowledge of food, wine, and beverage service standards

Exceptional communication skills

Experience in Food & Beverage outlet

Ability to operate POS systems

Attention to detail

Educación

Professional / Technician

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

About the role

The Waiter position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

What you will do

• Takes orders for, serves (where applicable, prepares) food and beverages to guests as per standards in a friendly, timely and efficient manner.
• Having knowledge of the menu, with the ability to make suggestions.
• Anticipates guest needs, offers suggestions and ascertains satisfaction.
• Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur.
• Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented.
• Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner.
• Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.
• Plate, prepare food & beverage items and serve as indicated in the Standards Training Manual.

What you bring

• An outgoing, engaging personality with a can-do attitude towards every task.
• One to two years of previous experience in a Food & Beverage outlet, ideally within a luxury hotel or resort environment.
• A strong hospitality spirit, with a natural ability to connect with guests and anticipate their needs.
• High level of understanding and knowledge of food, wine, and beverage service standards.
• Exceptional communication skills, with a positive and collaborative approach to working with both guests and team members.
• Previous experience with F&B computer systems and the ability to operate POS and related equipment with ease.
• Ability to remain composed, organized, and detail-oriented in a fast-paced environment.
• A polished, professional appearance and demeanor that reflects the standards of a luxury brand.
• Adaptability and flexibility to adjust to different service styles, guest preferences, and operational demands.
• Commitment to excellence, attention to detail, and a passion for delivering memorable dining experiences.

Work Experience

2 Years.

Degree

Professional /Technician.

Languages

Spanish / English.

Language Ability

High.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• Discounts at our hotel restaurants.
• Discounts on local services.
• Possibility of accommodation and transportation to work (at a reduced cost).

Schedule & Hours:

Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).