Team Leader - Multilingual Ops Coach in Barcelona

Cbtalents; Málaga; Presencial; EUR 22.000 - 26.000; Jornada completa

Descripción de la vacante

A leading service provider in Barcelona is seeking a motivated Team Leader to ensure operational excellence and high-quality service. The ideal candidate must be fluent in Italian and English, have experience in leadership roles, and possess strong interpersonal and organizational skills. Responsibilities include leading a team to meet performance goals, monitoring KPIs, and collaborating with cross-functional teams. This position offers a competitive salary, annual bonus, and professional development opportunities.

Servicios

Base salary of €22,000

Bonus up to €3,000

Private medical insurance

Professional development opportunities

Formación

• Fluency in Italian and English (mandatory).
• Previous experience in a leadership or supervisory role.
• Strong interpersonal, organizational, and problem-solving skills.

Responsabilidades

• Lead, motivate, and support a team to achieve performance goals.
• Ensure smooth day-to-day operations and resolve escalated issues.
• Provide coaching, feedback, and training to team members.
• Monitor KPIs and prepare reports for management.
• Collaborate with cross-functional teams to improve processes and customer experience.

Conocimientos

Fluency in Italian

Fluency in English

Interpersonal skills

Organizational skills

Problem-solving skills

Descripción del empleo

A leading service provider in Barcelona is seeking a motivated Team Leader to ensure operational excellence and high-quality service. The ideal candidate must be fluent in Italian and English, have experience in leadership roles, and possess strong interpersonal and organizational skills. Responsibilities include leading a team to meet performance goals, monitoring KPIs, and collaborating with cross-functional teams. This position offers a competitive salary, annual bonus, and professional development opportunities.